Shipping policy

Effective date: October 11, 2026

MANACARE, operated by Global Sources USA Corp, currently ships orders within the United States.

Processing Times

Orders placed by 10:00 a.m. Eastern Time Monday through Friday typically ship the same business day from our Miami, Florida headquarters. Every order is guaranteed to ship no later than the next business day. Orders placed after 10:00 a.m. on Friday or during the weekend ship on Monday. We do not fulfill orders on Saturdays or Sundays.

Shipping Rates

Standard shipping is $9.99 for orders under $99. Orders of $99 or more qualify for free standard shipping. The qualifying subtotal is calculated after discounts and before taxes. Available shipping methods and the final shipping charge are shown at checkout before payment.

Delivery Estimates

Standard delivery is generally expected within 3–7 business days after the order has been processed. Delivery dates are estimates, not guarantees, and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Where We Ship

We currently ship only to valid delivery addresses within the United States. We do not currently offer international shipping. Some U.S. territories, military addresses, P.O. boxes, or remote locations may have limited service or require additional transit time depending on carrier availability.

Order Tracking

When tracking is available, a shipping confirmation email will be sent after the order leaves our facility. Please allow time for the carrier to scan and activate the tracking number.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact us promptly if an address needs to be corrected. We cannot guarantee changes after fulfillment has begun and are not responsible for delays or losses caused by an incorrect or incomplete address supplied at checkout.

Lost, Delayed, or Damaged Shipments

If tracking shows no movement for an extended period, a shipment is marked delivered but cannot be located, or an order arrives damaged, email info@getmanacare.com with the order number and relevant photographs when applicable. We will review the issue and coordinate the appropriate next step. Carrier delays do not automatically qualify an order for a refund.